Interface with customer for purchase order requirements.
RANGE OF RESPONSIBILITIES
Participate in required meetings.
Promote unity and positive morale.
Develop, monitor, and use performance measures to promote continuous improvement.
Understand and enforce applicable Operations and Quality Systems’ requirements.
Coordinate with other SMA managers.
Participate in team management with Shop Manager, Office Manager and Quality Manager.
Prepare and present program review and marketing information to customers. Communicate company’s capacity levels to customer.
Monitor current and develop future business with existing customers.
Build customer relations through regular customer contact. Control current due dates in SMA ERP system.
Reconcile SMA ERP data to customer data to ensure SMA ERP accurately reflects customer requirements.
Bachelor’s Degree or equivalent experience. Experience may be substituted for educational requirements at a ratio of two (2) years post high school full time employment to one (1) year of formal education.
Four (4) years experience in related field, two (2) of which were in a supervisory capacity.
Bachelor’s degree may be substituted for up to 50 percent of this requirement.
Understand and obey all safety requirements.
Social skills to get along with co-workers and be a team player.
Mastery of basic math (addition, subtraction, multiplication, division, and fractions).• Able to understand and communicate in English.
Proficiency in interpersonal communication.
Working knowledge of Microsoft Office Applications.
Working knowledge of SMA’s ERP system.
Level of Responsibility:
All responsibilities outlined in the Range of Responsibilities and any other assigned responsibility identified by the President.